Privacy Policy

At PraDocs.com, operated by Praathee Technologies Pvt Ltd, we are committed to protecting your privacy and handling your data responsibly in compliance with GDPR, India’s DPDP Act, 2023, CCPA, and other applicable laws.

1. Information We Collect

We may collect the following data:

• Account Information: Name, email address, phone number, organization details.
• Usage Data: IP address, browser type, login timestamps, and activity logs.
• Documents & Files: Content you upload or create within PraDocs.
• Billing Information: Payment details processed securely via third-party providers.

2. How We Use Your Information

We use data to:

• Provide, maintain, and improve PraDocs.
• Manage your account and subscription.
• Facilitate collaboration and document sharing.
• Detect fraud, unauthorized access, or security threats.
• Comply with legal obligations (tax, regulatory, data protection laws).

3. Legal Basis for Processing (GDPR)

We process personal data on the following lawful bases:

• Contractual Necessity: To deliver the Service.
• Legal Obligation: To comply with regulations.
• Consent: For optional features (e.g., marketing).
• Legitimate Interests: Service improvement, fraud prevention.

4. Data Sharing

• With Third-Party Providers: AWS S3, Wasabi, Office 365, SharePoint, payment gateways, analytics providers.
• With Regulators or Law Enforcement: If legally required.
• We never sell personal data to third parties.

5. Data Storage & Transfers

• Data is stored securely in cloud data centers (AWS, Wasabi, etc.).
• Cross-border data transfers comply with GDPR (SCCs) and DPDP regulations.

6. Your Rights

Depending on your location (EU, UK, India, US), you have the right to:

• Access, correct, or delete personal data.
• Request data portability.
• Restrict or object to processing.
• Withdraw consent (where applicable).
• File a complaint with the help of your local Data Protection Authority.

To exercise rights, contact: support@pradocs.com

7. Data Retention

• Data is retained for the duration of your subscription.
• Upon cancellation, data is deleted after 30–90 days, unless legally required to retain.

8. Security

• Encryption (in transit & at rest).
• Role-based access controls.
• Regular audits and backups.

9. Children’s Privacy

PraDocs is not intended for children under 18 years. We do not knowingly collect their data.

10. Changes

We may update this Privacy Policy. Updates will be posted on PraDocs.com with a new effective date.

11. Contact