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At PraDocs.com, we use carefully selected third-party service providers (“Sub-Processors”) to deliver our SaaS platform securely and efficiently. All Sub-Processors comply with GDPR, CCPA, and other applicable data protection laws.
We remain fully responsible for the protection of your personal data, even when it is processed by our Sub-Processors.
| Sub-Processor | Purpose / Service | Region | Data Processed |
|---|---|---|---|
| Hetzner Online GmbH | Cloud hosting, servers, infrastructure, backups | Germany / EU | Application data, metadata, backups |
| Wasabi Technologies, Inc. | Object storage for documents & files | EU / US (region selected by PraDocs) | Uploaded documents, files, version history |
| Cloudflare, Inc. | CDN, caching, DDoS protection, WAF | Global | Encrypted traffic, logs |
| Email Delivery Provider (Amazon SES / SendGrid / SMTP relay – [finalize]) | Transactional email delivery (account activation, password reset, notifications) | EU / Global | User email addresses, system notifications |
| Payment Gateway (Stripe / Razorpay / PayPal – [finalize]) | Payment processing & subscription billing | Global | Billing information, payment details |
| Customer Support / CRM (Zoho Desk / Freshdesk / HubSpot – [if used]) | Support, issue tracking, and communication | EU / Global | Support tickets, contact details |
